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Our receptionists will:

  • Make  appointments and handle all general enquiries.

  • If you are requiring a repeat of you medication, please leave a message on our script line, stating your name, date of birth, what medication you are needing and which pharmacy you use.

Surgical Mask

Nurses are available for:

  • Advice

  • Blood Pressure checks

  • Contraception

  • Cervical Smears

  • Immunizations

  • Dressings

  • Diabetes Clinics

  • Smoking Cessation

  • Dietary advice

  • X-ray and Laboratory results

Doctors are able to perform:

  • Minor Surgery for skin lesions

  • Vasectomies (Dr Ritchie)

Please note:

  • The Nurses have an answer phone. Please leave a message with your name, date of birth and what you are wanting.  

  • Messages are cleared at the end of the morning and afternoon. The nurses are very busy and your call will be answered based on urgency.  Non-urgent calls  may not be called  back on the same day.

  • If you have had any tests, you will NOT be called if they are normal.

  • Our nurses are trained to assess children with coughs, colds and sore

  • throats or ears.  Please tell reception so they can book appropriately. 

Doctor's Desk
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Repeat prescriptions:

You must have seen your Doctor for regular medications within the last six months. For medico-legal reasons, we need to see patients twice a year for medications. Please leave a message on our answer phone clearly stating your name, date of birth, each medication and what pharmacy you would like it sent to.  Please allow 72 hours for it to go to the pharmacy. You may also fax, or email script requests. There is a fee for doing prescriptions, so please ensure your account is in credit to cover the cost.




We need you to pay fees at the time of consultation.  Please recognize that we need to charge for the services we

provide to you. The NZ Government

only subsidies eligible and enrolled


If however there is a valid reason why this can not be done you can speak to our Credit Controller or Practice Manager to make a plan.

Direct Credit:

ANZ Ashburton account:

06 0837 0164 808 00

Include: your surname, initials

& account reference number

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