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Contact Us 

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Tel: 03-308-6565        Email:  admin@tinwaldmed.co.nz

Address: 33 Archibald St, Tinwald, Ashburton, 7700

If you move residence or change any of your personal details

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Please inform the reception staff as soon as possible. You can contact us either by phone or through email.

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If you are unable to attend an appointment

 

Please notify us as soon as possible. This is important, as missed appointments may incur a a charge.

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If you have any suggestions or cause for complaint

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Please let us know as soon as possible. We have a specific complaints policy which we must follow after being notified.

Results

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In most instances, we will only contact you if results are abnormal. If you would like to check results at an alternative time, please contact reception late morning.

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The nature of our job

 

Is to try our best, according to available knowledge and resources. We strive to consistently improve all aspects of our service.

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Please treat our staff nicely

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All staff members strive to accommodate to each individual's needs . We have a policy of zero tolerance toward abuse of any kind.

Urgent conditions

For life threatening or urgent conditions:

 

  • Dial 111 for an ambulance.

Opening Hours

Mon - Thu: 8:30am - 5:00pm

             

             Fri: 8:30am - 5:00pm

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© 2020 Tinwald Medical Centre

Advice after hours

For health advice after hours:

 

  • Dial 03-308-6565.

  • After hours: We partner with Ka Ora Telecare to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.

  • Ka Ora Telecare is available weekdays from 5pm to 8am and 24/7 weekends/public holidays.

  • To book a virtual appointment with  Ka Ora Telecare  call Ka Ora on 0800 252 672.

  • Alternatively After Hours: phone our surgery 03 308 6565. Your call will be answered by a member of a triage team of Nurses from Ka Ora. 
     

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